Brayn Spen - Motion Graphics Career Development & Professional Training

Information We Collect

At Brayn Spen, we collect information that helps us provide better motion graphics career development services. This includes personal details you provide when creating an account, such as your name, email address, and professional background. We also gather information about your learning preferences and career goals to customize your experience.

Contact information including name, email address, and phone number
Professional details such as current job title, experience level, and career objectives
Learning activity data including course progress and skill assessments
Technical information like IP address, browser type, and device information
Communication records when you contact our support team

We believe in transparency about data collection. When you interact with our platform, we automatically collect certain technical information that helps us improve our services and ensure security. This data is anonymized whenever possible and used solely for operational purposes.

How We Use Your Information

Your information serves several important purposes in delivering our career development services. We use it to personalize your learning journey, recommend relevant courses, and track your progress through our motion graphics programs. Additionally, we analyze usage patterns to continuously improve our platform and develop new features that benefit our community.

We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide the services you've requested from Brayn Spen.

Communication is another key use of your information. We'll send you course updates, industry insights, and important account notifications. You can control these communications through your account settings, though some service-related messages are necessary for platform operation.

Data Protection and Security

Security isn't just a feature – it's fundamental to everything we do. We implement industry-standard encryption protocols to protect your data both in transit and at rest. Our servers are hosted in secure facilities with strict access controls and regular security audits.

Our team follows strict internal protocols for handling personal information. Access to your data is limited to authorized personnel who need it to provide our services, and all team members receive regular privacy training. We also conduct regular security assessments to identify and address potential vulnerabilities.

SSL encryption for all data transmission
Regular security audits and vulnerability assessments
Secure data centers with 24/7 monitoring
Multi-factor authentication for staff access
Regular backup procedures with encrypted storage

Your Privacy Rights

You have significant control over your personal information. At any time, you can access your data through your account dashboard, where you can view, update, or delete most of your personal information. If you need assistance with any privacy-related requests, our support team is ready to help.

Canadian privacy laws provide specific rights regarding your personal information. You can request a complete copy of the data we hold about you, ask us to correct any inaccuracies, or request deletion of your information when it's no longer needed for our services. We'll respond to these requests within 30 days.

Right to access your personal information
Right to correct inaccurate or incomplete data
Right to delete your information under certain circumstances
Right to restrict processing of your data
Right to data portability for information you've provided
Right to object to certain types of data processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These small files help us remember your preferences, maintain your login session, and provide personalized content recommendations.

Most cookies we use are essential for platform functionality, while others help us analyze usage patterns and improve our services. You can control cookie settings through your browser, though disabling certain cookies may limit some platform features. We respect your choices and provide clear options for managing your privacy preferences.

Third-Party Services

We work with trusted third-party providers to deliver our services effectively. This includes payment processors, email service providers, and analytics tools. These partners are carefully selected based on their privacy practices and commitment to data protection.

All third-party providers must sign strict data processing agreements that limit how they can use your information. They're prohibited from using your data for their own purposes and must implement appropriate security measures. We regularly review these partnerships to ensure they continue meeting our privacy standards.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements. Account information is typically retained while your account is active and for a reasonable period afterward to accommodate potential account reactivation.

Learning progress data and course materials access history are retained longer to support your ongoing career development. However, you can request deletion of this information at any time. Some information may be retained longer for legal compliance, but it's de-identified whenever possible.

Updates to This Policy

Privacy practices evolve, and so does this policy. We review and update our privacy practices regularly to ensure they reflect current best practices and legal requirements. When we make significant changes, we'll notify you through email and platform notifications.

Minor updates that don't affect how we handle your information may be posted without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy. The effective date at the bottom of this page shows when the policy was last updated.

Privacy Policy